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Magento and Customer Dashboards

The extension calculates most important metrics for the entire store and for each customer separately. This gives you the ability to see the entire picture of abandonment rate for your store. The metrics calculated on the dashboard are as follows:

  • Number of started carts
  • Number of abandoned carts
  • Abandonment rate
  • Abandoned revenue
  • Number of recovered carts
  • Recovered revenue
  • Lost Revenue

 

Abandoned Cart Reports

The extension has a bunch of reports that gives you the information to understand what customers' segments abandon their carts more often, perform A/B tests of your reminder email templates.

Abandoned Cart Report by Customer Group

You can see all necessary details to understand how customers from different customer groups behave on your site. The following metrics are calculated for each customer group:

  • number of started carts
  • number of abandoned carts
  • abandoned revenue
  • abandonment rate
  • number of recovered carts
  • recovered revenue

 

Abandoned Cart Report by Location

This report allows you to compare visitors from different countries. The following information for each country is available:

  • number of started carts
  • number of abandoned carts
  • abandoned revenue
  • abandonment rate
  • number of recovered carts
  • recovered revenue

 

Abandoned Cart Report by Store Views

This report allows you to compare your store views to get to know if there are any issues that affect your conversion. You can see following data for each store view:

  • number of started carts
  • number of abandoned carts
  • abandoned revenue
  • abandonment rate
  • number of recovered carts
  • recovered revenue

 

Abandoned Cart Report by Devices

This report allows you to understand how different devices affect the abandonment rate on your site:

  • number of started carts
  • number of abandoned carts
  • abandoned revenue
  • abandonment rate
  • number of recovered carts
  • recovered revenue

 

Abandoned Cart Report by Email Templates

The most important report because it allows you to perform A/B tests of your email templates sent to customers and to test how different templates affect recovered revenue. The following metrics are available:

  • number of started carts
  • number of abandoned carts
  • abandoned revenue
  • abandonment rate
  • number of recovered carts
  • recovered revenue

 

Each report includes the user-friendly graph. You can also filter reports by different periods of time.

 
Abandoned Cart Reminders
Email rules

Email rules allows you to create flexible conditions when abandoned cart reminders should be sent.

  • Ability to create rules for specific customer groups and websites
  • Ability to use all available product and cart attributes to build conditions for email reminders
  • Ability to choose an email template for each reminders rule
  • Ability to specify a delay period in hours for each rule after which a reminder will be sent
  • Ability to include a discount coupon to emails sent to customers
  • What's the most important is the ability to track how much each rule recovered
  • Ability to track all scheduled alerts that will be sent with the following details:
    • Date and time when a cart was abandoned
    • Date and time when an alert will be sent
    • Customer name
    • Customer email
    • Customer group
    • Products that were abandoned
  • Ability to remove pending alerts or edit them if you need to change a customer's details or a scheduled date and time

Alerts Log

All sent alerts are logged and available in a separate section in the back-end with the following details:

  • Date and time when a cart was abandoned
  • Date and time when an alert was sent
  • Date and time when a cart was recovered if was
  • Customer name
  • Customer email
  • Customer group
  • Rule which was applied
  • Cart total
  • Order ID if a cart was recovered
  • Products that were abandoned
  • Alert status
  • Cart Status

The extension logs whether the recovered link was clicked or not and if the abandoned cart was recovered manually

Email Templates

The extension has 3 predefined ready-to-use email templates. We created beautiful email templates for 3 rules that should be sent to your customers. The third template contains a discount coupon. These rules has the best results in our A/B tests. You can use our templates or build your own ones based on them.

Other Features
  • Captures emails of not-logged in visitors if they enter their emails during unfinished checkout
  • Ability to enable/disable the extension from the back-end
  • Ability to specify the time after which shopping cart gets abandoned
Also Include
  • 30 days money back guarantee
  • Supports multi-languages
  • Free lifetime extension updates
  • Free lifetime support
  • 100% open source

 

http://www.mageworx.com

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